Privacy Policy

1. Who we are

Cre8ive Studio provides website design, website development, custom web solutions, digital branding support, SEO setup, domain and email setup, and website maintenance services.

Website: cre8ivestudio.co.uk

Email: info@cre8ivestudio.co.uk

2. Information we collect

When you contact us through our website contact form, WhatsApp, email or other communication methods, we may collect the following information:

• Your name
• Your email address
• Your phone number, if provided
• Your selected service or project type
• Your message and project details
• Any additional information you choose to provide

We only collect information that is relevant to responding to your enquiry or providing our services.

3. How we use your information

We use your information to:

• Respond to your enquiry
• Discuss your project requirements
• Prepare quotations or proposals
• Provide requested services
• Communicate with you about your project
• Improve our website, services and customer experience

We do not sell your personal information to third parties.

4. Lawful basis for using your information

We process your personal information because it is necessary to respond to your enquiry, provide requested information, prepare quotations, take steps before entering into a contract, or provide services you request.

We may also process limited information where we have a legitimate business interest, such as keeping records of enquiries, improving our services, and protecting our website from misuse.

5. Who we share information with

We may use trusted service providers to help operate our website and communicate with you. This may include:

• Email delivery providers, such as Resend
• Website hosting providers, such as Vercel
• Email or communication platforms used to reply to enquiries

We only share information where necessary to operate our website, respond to enquiries, or provide our services.

6. How long we keep your information

We keep enquiry information only for as long as necessary to respond to your message, manage the business relationship, provide services, keep business records, or meet legal and accounting requirements.

If an enquiry does not lead to a project, we will normally keep the information for a reasonable period in case you contact us again, unless you ask us to delete it sooner.

7. How we protect your information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.

8. Your rights

Depending on your situation, you may have rights to access, correct, delete, restrict or object to the use of your personal information.

To make a request, contact us at info@cre8ivestudio.co.uk.

9. Cookies and analytics

Our website may use essential technologies required for the website to work correctly. If we add analytics, advertising pixels or non-essential cookies in the future, we will update our Cookie Policy and use an appropriate consent method where required.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact us

For questions about this Privacy Policy or how we handle personal information, contact:

info@cre8ivestudio.co.uk